Deutsche Teams – Page 6

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Frequently Asked Questions (FAQ)

Product & Order

What do you sell?

We design high-quality posters of unforgettable football moments – in the club colours, with match information and iconic style. For fans who want to bring goosebump moments to their walls.

What happens after I place my order?

Our posters are produced immediately after you place your order – usually within 24 hours. You will automatically receive:

✔ An order confirmation

✔ Your invoice

✔ updates on the shipping status by email

👉 Check your spam folder if you can't find anything.

Is the poster ready to hang?

If you order the frame with your poster: yes! Your poster will arrive ready to hang – just unpack, hang and enjoy.

Shipping & Delivery

How long does shipping take?

Within Europe, it usually takes:

🇩🇪 🇫🇷 🇮🇹 🇪🇸 🇬🇧: 2–4 business days
All other EU countries: 3–5 business days

Is shipping insured?

Yes – all products are well protected, packaged and insured. So you don't have to worry if something goes wrong.

Where do you deliver?

We currently deliver to all countries in Europe.

Customer service & complaints

My delivery arrived damaged – what should I do?

Just take a photo and send it to support@momentsoffame.com

👉 We guarantee you an immediate replacement free of charge!

That's our satisfaction guarantee.

How can I contact you if I have any questions?

The best way is to send an email to: support@momentsoffame.com We'll get back to you as soon as possible – that's a promise.

Benefits & Community

Are there any discounts or promotions?

Yes! Register for free and become a member:

You will receive permanent discounts and take part in exclusive promotions and competitions.

How do the reviews work?

About two weeks after your purchase, we will ask you for your feedback. If you submit a review with a photo, you will receive a 15% discount code for your next order as a thank you.

Can I support you as an advertising partner?

Of course! If you are active on social media or other platforms, you can become part of our partner programme: 👉Become an affiliate now